International Shipping

NOTE FOR INTERNATIONAL BUYERS : 

- We accept International Shipping Worldwide, with exceptions to some countries.

- We ship by DHL Express with full insurance coverage and 5 days ETA. 

For customers in Malaysia / Singapore, we offer cheaper and more affordable shipping using RaySpeed.

IMPORTANT NOTE For customers residing in Singapore or Malaysia and want to use RaySpeed :

1. PLEASE BE INFORMED that Upon Arrival in your country's customs, there will be GST and PERMIT FEE that needs to be borne by the buyer. 

2. There is no insurance cover if you choose RaySpeed.

Please choose your preferred courier in the checkout page.

- We also will adhere to The Standard Packaging for international shipment to ensure the safety of the instruments.

- Paypal Payment and Credit Card (Visa/Master) are provided for checkout option for international buyers.

NOTE : Only Cards with 3D Secure (With One Time PIN Verification Enabled) will be accepted by our payment gateway.

If your card is declined, please check with your bank and you may need to confirm the purchase with them. And make sure is has 3D secure to get through our Payment Gateway System.

For Paypal Payment, you can send us an email to sales@nafiriguitar.com and we will send you the PayPal Invoice.

- However, if you are an overseas customer and you cannot check out from this site (usually it will say Invalid Address), that means the automatic shipping calculator rate does not support your country yet.

- If that happens, to get an inquiry about the shipping fee to your country, Please kindly contact us directly through whatsapp to our international sales at +62818801520 or send us an email to sales@nafiriguitar.com

- At the moment we are still on the process of integrating more countries into international shipment calculator module in our website. 

- For further inquiry regarding international shipment please contact us by Whatsapp or email in the Contact Us Page.

- Import duties, taxes, and charges are not included in the item price or shipping cost.
Please note that these charges are the buyer's responsibility.
Please check with your country's customs office or your local DHL office to determine what these additional costs will be prior to buying.

- ALL INTERNATIONAL PURCHASES ARE FINAL (NO REFUNDS and NO RETURNS)!

Please consider this before making a purchase or sending payment.

You can contact us to ask for a detailed pics or fully detailed video of the instrument before going forward with the purchase.

Please kindly contact our International Sales Rep for any inquiry regarding international Shipment :

Wawan +62818-801-520 (Call + Whatsapp)