International Shipping
NOTE FOR INTERNATIONAL BUYERS :
- We accept International Shipping Worldwide, with exceptions to some countries. If your country is not listed on checkout, please send us an email to check if we can ship to your country.
- We ship by DHL Express with full insurance coverage and 5 days ETA.
You can check the shipping fee in the checkout page as we have DHL Plugin embedded in our website for international address.
- We also will adhere to The Standard Packaging for international shipment to ensure the safety of the instruments.
- Paypal Payment and Credit Card (Visa/Master) are provided for checkout option for international buyers.
NOTE : Only Cards with 3D Secure (With One Time PIN Verification Enabled) will be accepted by our payment gateway.
If your card is declined, please check with your bank and you may need to confirm the purchase with them.
And make sure is has 3D secure to get through our Payment Gateway System.
For Paypal Payment, you can send us an email to sales@nafiriguitar.com and we will send you the PayPal Invoice. There will be additional PayPal charges to cover PayPal fees.
IMPORTANT NOTE FOR PAYPAL :
1. WE HAVE TO SHIP TO REGISTERED AND VERIFIED PAYPAL ADDRESS, AND CANNOT SHIP TO OTHER ADDRESS.
2. WE DO NOT ACCEPT GUEST CHECKOUT, PLEASE LOGIN AND CHECKOUT USING YOUR PAYPAL ACCOUNT.
- However, if you are an overseas customer and you cannot check out from this site (usually it will say Invalid Address), that means the automatic DHL shipping calculator rate does not support your country yet.
- If that happens, to get an inquiry about the shipping fee to your country, Please kindly contact us directly through whatsapp to our international sales at +62818801520 or send us an email to sales@nafiriguitar.com
- At the moment we are still on the process of integrating more countries into international shipment calculator module in our website.
- For further inquiry regarding international shipment please contact us by Whatsapp or email in the Contact Us Page.
- VERY IMPORTANT : Import duties, taxes, Tariffs and charges are not included in the item price or shipping cost!
Please note that these charges are the buyer's responsibility.
Please kindly check with your country's customs office or your local DHL office to determine what these additional costs will be prior to buying.
1. ALL INTERNATIONAL PURCHASES ARE FINAL (NO REFUNDS and NO RETURNS)!
2. It takes time for us to prepare for international Shipping, QC and extra packing etc so please give us 2-3 working days to prepare the goods.
3. Please MAKE SURE before buying, because we cannot refund any fees associated from Credit Card and our Payment Gateway OR Paypal, if you decided to cancel the purchase after making payment.
Please consider these points above before making a purchase or sending payment.
You can contact us to ask for a detailed pics or fully detailed video of the instrument before going forward with the purchase.
Please kindly contact our International Sales Rep for any inquiry regarding international Shipment :
Wawan +62818-801-520 (Call + Whatsapp)
or email us to sales@nafiriguitar.com